Quote-with-order: Principal players in the arena of manufacture

The technology of configurator of Quote-with-order (Q2O) had helped of the manufacturers improve their productivity by completion periods of shortening, eliminating the possibility of errors from order, and reducing the need for training costs and the expertise of various the personnel of design and service (see please the systems of Q2O: Solutions for the management of quotation and the configuration of evaluation).

For basic, please see the foundations of the systems of Quote-with-order, of complexities of the Quote-with-order and the possible solutions, and the essential components of the applications of Quote-with-order.

The knowledge management comes using the manufacturers from Engineer-with-order

The last generation of the systems of Q2O goes a stage further by employing the software based on knowledge to reduce the skilful matter experts of the dependence above strongly -. The not-programmers can now capture knowledge necessary with the intuitive visual tools (for example, the drag-and-drop, rather than by annoying computer programming languages as wound or Prolog).

Since the capacity to arm a company a 'intellectual property and know-how with S are principal with the competitive advantage of building, the management systems of the knowledge of product have tools become basic which make it possible companies of engineer-with-order (ETO) to capture and maintain sales and knowledge criticisms of product in a base of knowledge of company and an expert system. The companies of the most advanced ETO increase their intellectual capital to automate the processes of Q2O to attract customers, to sell achieving products and services, orders, and of the service of the customers. Such systems must be focused internally and outside (to span the chain of request for any company given), and must work with complex economic principles related on the processes, the products, the evaluation, and the services (there is practically no limit so that a little knowledge can be captured).

The emphase here is on the knowledge management rather than the management of rule, and this approaches helped configuration also helps the manufacturer. The software can produce generative specifications of manufacture which are defined for the user and which can include nomenclatures (BOM), project, quote, place order, drawing, and so on. The choice of integration (without seam via the Web or of the desktop machine) can be availability ratio to the data, the function, or of Web. For example, the integration of the information of evaluation could imply all these levels.

An good example of a supplier of knowledge management is Selectica Inc. except its usual configurator of Selectica, Selectica Pricer, Selectica Quoter, and studio of Selectica of other products of Q2O of usual suspect, offers of Selectica and deposit of Selectica, which increase the declaratory engines of constraint. As mentioned previously in systems of Q2O: The solutions for the management of quotation and the configuration of evaluation, much of existing configurators are personalized programs which were written specifically for the product or the family of the products being configured. This means that the logic of configuration and the data describing of the attributes of product are combined in a simple computer program which requires the significant reprogramming to reflect the simple changes of product.

On the other hand, the applications of Selectica use an engine constraint-based which is separated from the data describing the attributes of product. This makes it possible companies easily to create and modify the base of knowledge of Selectica to reflect changes of product by employing the environment of modeling integrated, eliminating from this fact the need for expensive teams of programming.

For this purpose, the models of studio of Selectica, tests, and corrects applications using a simple tool, which simplifies development processes, while the graphic instruments of basic development of knowledge and user interface (UI) allow the deployment and the maintenance of application by the personnel not technician. Selectica developed an integrated environment of modeling which makes it possible its customers to easily create a sophisticated management system of knowledge without programming. The programs use the tools of drag-and-drop which allow sales and personnel of marketing (rather than the expensive programmers) to maintain and increase their solution adapted to the customer requirements.

Using these tools of drag-and-drop, the companies can easily create and update knowledge bases containing of the attributes of product; create the HyperText Mark-up Language (HTML) - graphic applications based of the user interface (GUI); examine the application interactivement as the application is established; and controls of order in batches of control. The companies can also check the semantics of the base of knowledge and create the flexible models of various models. The users can create and to maintain the knowledge bases automated by an environment of basic development of knowledge (KDE), although the administrators can maintain the uniformity of the knowledge bases using an environment entirely automated and a line of order interfaces (which eliminates the need for UI).

The deposit of Selectica is a database which stores the base of knowledge in a readable format, which can easily be questioned. The solution provides knowledge bases developed by teams of various places, leaving for easy maintenance. Driving Selectica 'of S, written in Java, is easily deployed on various platforms of operation, and the use of the edition of company of Java 2 (J2EE) makes it possible to the supplier to support a range of the environments of deployment. Such environments extend from the applications of Java in a laptop to the waiter-produced and navigator-readable pages, with the same engine and the same base of knowledge.

Along the similar lines, continuation 8.0 of Cincom Q2O is composed of Socrates 8.0 of Cincom, a studio of industrial property of basic application of knowledge, and module of Cincom SalesConfigurator 8.0 to sell the configuration and the management of proposal. Like Selectica, Socrates (formerly manufacturer of the knowledge of Cincom), which is the lotisseurs concerned of knowledge (not necessarily It personal, but rather departmental users of power, such as experts as regards technology), is an environment of company in sales and expert systems developing and spreading configuration.

Acting as brain and a fundamental studio of basic application of knowledge, the functional supports of configuration of product of offers of Socrates to allow the customer needs analysis, evaluation, generation of document, diagnoses, and intelligent research. The base of knowledge of company includes the environment of project of company with the director of object, the chart of constraint and the chart of decision, the writer of forms, the basic fastener of data, the writer of list, the writer of tree, the writer of case, the writer of hierarchy, and the writer of process as constitutive blocks.

With the difference of in the majority of the configurators of product, the graphic knowledge of Cincom 'of S modelling the environment makes it easy for the users not technicians to quickly develop the solutions which help with the analysis of the needs for customer, of the choice of product, the configuration of product, the evaluation, of the quotations, and of the support with the customers. Modelling the tools allow experts as regards field to capture and maintain rules in the base of knowledge in an engine of rules of hybrid which treats constraints, decision trees, the configuration with a model, configurations, and procedures. The engines of decision are used to provide recommendations and the advice interactives on the products, the services, and the most suitable policies. They also help of the users to decide forthcoming task or action in a system unfolding of operation-based, based on current events and available data. Moreover, they help to configure products, services, and courses of operation. There is a fast environment of the development of applications (rad) for the Web, Microsoft Windows, and the applications included, where a universal interface of customer can be Windows, rich web client, and mean web client. Although written in technologies of industrial property, rad comprises an open architecture for integration without seam using Extensible Markup Language (XML), the basic connectivity of data open (ODBC), or the model of common object (COM).



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